Welcome to TISPARTS.
These Terms & Conditions explain the rules that apply when you visit tisparts.com, create an account, place an order, or otherwise use our website and services.
By using this website or purchasing from TISPARTS, you agree to these Terms together with our Shipping Policy, Returns & Refund Policy, and Privacy Policy.
If you do not agree with these Terms, please do not use the website or place an order.
1. About TISPARTS
TISPARTS is an online retailer specializing in bicycle components, titanium hardware, model-specific accessories, decals, protective films, and related cycling products.
Our website is operated through the Shopify ecommerce platform.
The products offered through TISPARTS may include both standard products and products prepared according to selected specifications such as:
- Size
- Length
- Color
- Finish
- Bicycle model
- Component model
- Frame size
- Custom configuration
Customers are responsible for reviewing the selected options before completing an order.
2. Who May Purchase
You must be legally capable of entering into a purchase agreement in your country or region.
If you are under the legal age required to enter into a contract, purchases must be made with the authorization of a parent or legal guardian.
You may not use this website for unlawful, fraudulent, abusive, or unauthorized purposes.
3. Product Information
We make reasonable efforts to provide accurate:
- Product descriptions
- Compatibility information
- Dimensions
- Materials
- Colors
- Specifications
- Images
- Prices
However, minor differences may occur between product photography and the physical product due to lighting, screen settings, production batches, anodized finishes, material surfaces, or manufacturing variations.
For titanium products in particular, anodized or treated finishes may show small variations in tone between batches.
Such reasonable variations are not automatically considered product defects.
4. Bicycle Compatibility
Many products sold by TISPARTS are designed for specific bicycles, components, or installation positions.
Customers should verify compatibility before ordering.
Compatibility may depend on factors including:
- Bicycle model
- Model year
- Component generation
- Thread diameter
- Thread pitch
- Bolt length
- Bolt head geometry
- Frame size
- Brake configuration
- Drivetrain version
- Cockpit configuration
For replacement bolts and mechanical hardware, we recommend comparing the original part with the selected product before installation.
An M5 bolt, for example, is not necessarily interchangeable with every other M5 bolt.
5. References to Other Brands
Product descriptions may reference third-party brands such as bicycle, drivetrain, wheel, brake, or component manufacturers for the purpose of explaining compatibility or intended application.
Unless expressly stated otherwise, such references do not mean that TISPARTS is owned by, sponsored by, endorsed by, or officially affiliated with those third-party brands.
All third-party trademarks, product names, and brand names remain the property of their respective owners.
They are used only where reasonably necessary to identify compatible products or applications.
This distinction is especially important for Google because its Merchant Center policies prohibit businesses from implying a brand relationship or authorization that does not actually exist.
6. Prices
Prices shown on the website may change from time to time.
The price applicable to an order is normally the price displayed when the customer completes checkout.
Unless specifically stated otherwise, product prices may not include:
- Import duties
- VAT
- Customs taxes
- Brokerage charges
- Destination-country clearance fees
Any applicable shipping charge will be displayed before checkout is completed.
7. Payment
Orders must be paid using one of the payment methods available during checkout.
Customers agree to provide accurate billing and payment information.
An order may be placed on hold or canceled if:
- Payment cannot be verified
- Payment is declined
- Fraud screening identifies unusual activity
- Billing information is materially inconsistent
- The transaction appears unauthorized
TISPARTS may request additional verification where reasonably necessary to protect customers and prevent payment fraud.
8. Order Acceptance
Submitting an order does not necessarily mean that the order has been finally accepted.
An order may be canceled or adjusted before fulfillment if:
- A product is unavailable
- A listed price contains an obvious error
- The selected configuration cannot be produced
- Shipping to the destination is unavailable
- Payment verification fails
- An order appears fraudulent
- The customer requests a configuration that is technically incompatible
If we are unable to fulfill a paid order, the affected amount will be refunded according to the applicable payment method and policy.
9. Custom and Made-to-Order Products
Some TISPARTS products are prepared specifically according to customer selections.
Examples may include:
- Special anodized colors
- Custom titanium hardware
- Special dimensions
- Personalized decals
- Model-specific decal configurations
- Made-to-order components
- Special finish options
Once production, customization, or preparation has started, the order may no longer be cancelable.
Return eligibility for these products is governed by our Returns & Refund Policy and applicable consumer law.
10. Shipping and Delivery
Shipping times shown on TISPARTS are estimates rather than guaranteed delivery dates unless explicitly stated otherwise.
Delivery may be affected by:
- Customs clearance
- International transportation capacity
- Weather
- Local carrier delays
- Public holidays
- Remote-area delivery
- Incorrect customer information
- Import restrictions
Full shipping terms, estimated processing times, shipping charges, and delivery information are provided in our Shipping Policy.
Google expects shipping information presented on the website to be clear and consistent with the shipping settings used in Merchant Center.
11. Customs, Duties and Import Requirements
International customers are responsible for understanding the import requirements that apply in their destination country.
The recipient may be responsible for:
- Customs duties
- VAT
- Import taxes
- Brokerage fees
- Local clearance fees
- Required identification or tax information
Failure to complete customs clearance may result in delay, return, storage charges, or disposal according to the carrier or local customs authority.
Please review our Shipping Policy for further details.
12. Returns, Refunds and Exchanges
Return and refund eligibility is governed by the TISPARTS Returns & Refund Policy.
Customers should review that policy before purchasing, particularly when ordering:
- Customized products
- Installed mechanical components
- Special-size hardware
- Personalized decals
- Special finishes
- Made-to-order products
Nothing in these Terms is intended to remove consumer rights that cannot legally be excluded under the laws applicable to the customer.
Google specifically requires return and refund information to be clear, accessible without login, and consistent throughout the website and Merchant Center.
13. Installation of Bicycle Components
Many products sold through TISPARTS are mechanical components or hardware.
Customers are responsible for ensuring correct installation.
Products such as:
- Brake hardware
- Stem bolts
- Handlebar hardware
- Thru axles
- Drivetrain components
- Seatpost hardware
- Wheel components
- Titanium fasteners
should be installed according to the applicable bicycle or component manufacturer's specifications.
Where a torque value is required, the manufacturer's recommended torque specification should be followed.
If you are unsure about installation, we recommend using a qualified bicycle mechanic.
14. Modification and Misuse
TISPARTS is not responsible for damage arising from improper installation, misuse, modification, excessive torque, incompatible components, or use outside the product's intended application.
Examples include:
- Cross-threading
- Over-tightening
- Installing an incorrect bolt length
- Cutting or drilling components
- Altering structural parts
- Installing incompatible hardware
- Using damaged installation tools
Nothing in this section limits liability where such limitation is prohibited by applicable law.
15. Website Accounts
If account functionality is available, customers are responsible for maintaining the confidentiality of their login information.
You are responsible for activity performed through your account unless you notify us promptly of suspected unauthorized access.
We may suspend accounts reasonably believed to be involved in fraud, abuse, unauthorized access, or violation of these Terms.
16. Acceptable Website Use
You may use tisparts.com for legitimate shopping and informational purposes.
You may not intentionally:
- Damage or disrupt the website
- Attempt unauthorized access
- Upload malicious software
- Commit payment fraud
- Use false identities to conduct transactions
- Harvest personal information
- Circumvent security systems
- Use automated systems in a way that materially disrupts normal website operation
We may restrict access where necessary to protect the website, customers, or business operations.
17. Website Content
Unless otherwise stated, website materials created by TISPARTS—including text, page layouts, original graphics, branding, and other original content—may not be commercially reproduced without permission.
Third-party trademarks and materials remain owned by their respective rights holders.
18. Reviews and Customer Content
Customers may submit reviews, photographs, questions, or other content where this functionality is provided.
Submitted content must not:
- Be knowingly false
- Infringe third-party rights
- Contain malicious software
- Contain unlawful or abusive material
- Misrepresent another individual or business
By voluntarily submitting content for publication, you authorize TISPARTS to display that content in connection with the store and its products, subject to applicable law.
19. Third-Party Services
Our website may use third-party services for functions such as:
- Payment processing
- Ecommerce hosting
- Shipping
- Analytics
- Marketing
- Customer support
- Fraud prevention
These providers may operate under their own terms and privacy policies.
TISPARTS does not control third-party websites reached through external links.
20. Availability of the Website
We aim to keep the website available and functional, but uninterrupted operation cannot always be guaranteed.
Temporary interruptions may occur because of:
- Maintenance
- Software updates
- Hosting issues
- Network outages
- Security incidents
- Third-party service interruptions
We may update, improve, modify, or discontinue website functionality where reasonably necessary.
21. Errors and Corrections
Occasionally, the website may contain errors involving:
- Prices
- Inventory
- Specifications
- Product descriptions
- Shipping information
- Images
- Promotions
We may correct such errors when discovered.
If an error materially affects an order that has already been placed, we may contact the customer before fulfillment to provide an appropriate resolution.
22. Limitation of Liability
To the maximum extent permitted by applicable law, TISPARTS is not responsible for indirect, incidental, or consequential losses arising from use of the website or products.
This limitation does not apply where liability cannot legally be excluded or limited.
Nothing in these Terms excludes mandatory rights relating to defective goods, consumer protection, fraud, personal injury, or other rights that applicable law does not permit a seller to waive.
23. Events Outside Our Control
TISPARTS will not be responsible for failure or delay caused by events reasonably outside our control, including:
- Natural disasters
- Government restrictions
- Customs actions
- War or civil disruption
- Carrier interruptions
- Major transportation disruptions
- Labor disputes
- Internet infrastructure failures
- Epidemics or emergencies
We will make reasonable efforts to resume affected services when possible.
24. Changes to These Terms
These Terms may be updated when our products, services, legal requirements, or business practices change.
The latest version will be published on this page together with an updated revision date.
Material changes will apply prospectively except where applicable law requires otherwise.
25. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
26. Applicable Law
These Terms are governed by the laws applicable to the legal entity operating TISPARTS, subject to any mandatory consumer protections that apply in the customer's country or region.
Nothing in this section removes jurisdictional rights that cannot legally be waived.
Contact TISPARTS
Questions about these Terms, an order, or our policies can be directed to TISPARTS.
Website: https://tisparts.com
Email: liliusnew@gmail.com