At TISPARTS, we ship bicycle components, titanium hardware, decals, and accessories to customers worldwide. We work with international logistics partners to provide reliable and trackable delivery whenever possible.

Order Processing

Most orders are processed within 1–3 business days after payment has been confirmed.

Processing may include:

• Order verification
• Product inspection
• Compatibility or option confirmation when required
• Packaging
• Preparation for international shipment

Orders containing customized, made-to-order, special-color, or model-specific products may require additional preparation time.

Once your order has been handed to the shipping carrier, tracking information will be sent to the email address provided at checkout.

Shipping Rates

Standard International Shipping

Shipping fee: $14.99

Free Shipping

Orders of $300 or more qualify for free standard shipping where available.

Shipping options and rates shown at checkout may vary depending on the destination country, order size, or product type.

Estimated Delivery Time

After an order has been dispatched, estimated international transit time is generally:

7–20 business days

Delivery times vary depending on the destination, local postal service, customs processing, and international transportation conditions.

Some destinations may require 20–30 business days during busy periods, customs inspections, public holidays, or transportation disruptions.

Please note that delivery estimates begin after the order has been shipped, not from the date the order was placed.

Tracking Information

When tracking is available, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take 1–3 business days to begin showing movement after the parcel has been handed to the logistics provider.

Temporary gaps between tracking updates are normal during international transportation.

Customs Duties & Import Taxes

International orders may be subject to:

• Customs duties
• VAT
• Import taxes
• Brokerage charges
• Local clearance fees

These charges are determined by the destination country and are the responsibility of the recipient unless otherwise stated during checkout.

TISPARTS does not control customs charges and cannot predict the amount that may be assessed.

Customs inspections may also extend the estimated delivery time.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address.

Please carefully check:

• Recipient name
• Street address
• Apartment or unit number
• City
• State or province
• Postal code
• Country
• Phone number

TISPARTS is not responsible for delivery failures or additional shipping costs caused by incorrect or incomplete address information supplied by the customer.

If you notice an address error, please contact us as soon as possible before the order is shipped.

Delivery Delays

International transportation may occasionally be affected by circumstances outside our control, including:

• Customs inspections
• Flight or transportation delays
• Severe weather
• Peak shipping seasons
• Public holidays
• Local carrier delays
• Regional service disruptions

A delayed tracking update does not necessarily mean that a package has been lost.

If your shipment has not updated for an unusually long period, please contact us and we will assist with checking the shipment status.

Lost or Damaged Shipments

If tracking indicates an unusual delivery problem, or if your package arrives visibly damaged, please contact us with:

• Your order number
• Tracking number
• Photos of the package when applicable
• Photos of the damaged item when applicable

We will review the shipment information and work with the carrier to determine an appropriate solution.

Refused or Unclaimed Packages

If a package is refused, left unclaimed, or returned because the recipient did not complete required customs clearance, additional shipping, return transportation, customs, or handling charges may apply.

These costs may be deducted from any refund that is otherwise approved.

Contact Us

If you have questions about shipping, tracking, or delivery, please contact TISPARTS.

Email: liliusnew@gmail.com
Website: https://tisparts.com